Privacy Policy – CURTAINSS
Effective Date: 18-01-2026
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our curtains and blinds supply and installation services.
1. Information We Collect
We may collect the following personal information:
- Full name
- Contact details (phone number, email address)
- Site address for measurement and installation
- Payment-related information (excluding sensitive card details)
- Communication records (WhatsApp, email, calls)
- Measurement details and order specifications
2. How We Use Your Information
Your information is used only for:
- Providing quotations and confirming orders
- Taking site measurements and scheduling installation
- Processing payments and issuing invoices
- Customer support and after-sales service
- Warranty and service follow-ups
- Legal and regulatory compliance (if required)
3. Information Sharing
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
- Internal staff and technicians for service execution
- Approved suppliers or manufacturers (only order-related details)
- Government or legal authorities if required by law
4. Data Protection & Security
We take reasonable measures to protect your information, including:
- Secure storage of digital and physical records
- Restricted access to authorized staff only
- Protection against unauthorized access, misuse, or disclosure
5. Payment Information
We do not store credit/debit card details.
All online or instalment payments (if applicable) are processed through secure third-party payment gateways.
6. Photos & Site Images
Site photos may be taken for:
- Measurement accuracy
- Installation records
- Warranty or quality reference
Photos will not be used for marketing or social media without your prior consent.
7. Marketing Communication
We may send:
- Service updates
- Order status notifications
- Promotional offers (only if you have not opted out)
You may opt out of marketing messages at any time.
8. Data Retention
Your personal information is retained only for:
- Active orders
- Warranty period
- Legal or accounting requirements
After this period, data is securely deleted or archived.
9. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of incorrect information
- Request deletion of your data (subject to legal requirements)
10. Third-Party Links
Our website or communication may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
11. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be effective immediately upon posting or sharing.
12. Contact Us
For any privacy-related questions or requests, please contact: